Clients
Resources to help you understand Theia and optimize your experience as a client
65 articles
Getting Started with Theia
Overview of using Theia as a client
- What is Theia?Your provider recommended you sign up for Theia as part of your care plan. What is it? And how can it benefit your health journey?
- Your Theia DashboardBreaking down the key elements available on your home screen in your Theia app.
- Theia is included with my program, how do I get setup?
- What happens after I purchase Theia?
CGM Setup & Onboarding
Initial setup guide for new clients
- Theia Onboarding: Creating and Syncing your Libre Account to TheiaA video walkthrough of onboarding steps 3-5
- "Share Data" Onboarding Step
- Theia Onboarding: Troubleshooting the "Share Data" Onboarding StepResolving an "Incorrect Username/Password" error message on step 5 of your Theia onboarding
- Resetting Your Libre PasswordUpdating your Libre password for the "Share Data" step of your Theia Onboarding
- Getting Started with the Libre 3 Plus Sensors
- Getting Started with the Libre 2 Sensors
- Getting Started with the Dexcom G7 Sensors
Metabolic Health 101
Learn more about your metabolic health
Sensors & Devices
Learn more about the CGM Sensors used by Theia
- Compatible Phones for Freestyle Libre and Theia Health
- Where Should the CGM Sensor be Positioned
- How do I calibrate my Libre Sensor?
- How Often to Scan Your Libre CGM Sensor
- What Does it Mean for the Sensor to Save 8 Hours of Data
- Is the CGM Sensor Reusable
- What's The Difference Between Libre 2 Plus and Libre 3 Plus Sensor
Sensor Troubleshooting
Fixes and tips for potential sensor issues
- My sensor fell off or came loose, what do I do?
- What should I do when the Libre App says signal loss?Troubleshooting signal loss issues between your sensor and the Libre app.
- Sensor Not Scanning on Android Phone
- Steps to try and resolve scan error when starting a new sensor
- What should I do if I get an error message in the Freestyle Libre app?
- How do I turn on/off the alarms on the Freestyle App?
- Why finger prick blood glucose won't always match your sensor readings
Wearing Your CGM
All things day to day use
Orders & Replacements
How to order sensors and request replacements
Wearables
Connect your watch, ring, or band and understand your data within Theia
- Wearables in TheiaSee your sleep, activity, and recovery right alongside your nutrition and glucose
- Understand Wearable Data in TheiaA quick guide to the Activity, Sleep, and Recovery metrics in Theia
- Activity OverviewGain a better understanding of physical activity and the role it plays in your metabolic health
- Sleep OverviewGain a better understanding of sleep and the role it plays in your metabolic health
- Recovery OverviewGain a better understanding of recovery and the role it plays in your metabolic health
AI Nutrition
Getting Started with Theia AI Nutrition
- Getting Started with your Theia AI Nutrition AccountYour Provider Has Recommended You Start Using Theia AI Nutrition. Here's How to Get Started.
- Theia AI Nutrition - An OverviewA nutrition tracking & goal setting tool in collaboration with your care team
- Tracking Activities with AI NutritionUse Theia AI Nutrition to track meals, exercise, and more
- Updating Goals in Theia AI NutritionCustomizing your daily targets for calories, macros, and fiber
- Theia AI Image RecognitionA more intelligent way to meal track using photos
- Theia AI Nutrition - Conversational EditsA smarter, more efficient way to edit your meal entries
Account & Billing
Manage your profile and payments