Theia Guides & FAQs
Resources to answer common question about Theia
25 articles
- Theia is included with my program, how do I get setup?
- What happens after I purchase Theia?
- Autoship Guide
- Compatible Phones for Freestyle Libre and Theia Health
- Will Activities or Notes made in the Libre Link app show up in the Theia app
- Logging Into TheiaHow do I reset my password?
- Theia Alerts
- Does Theia accept FSA/HSA payments?
- How to change the time zone in Theia
- How can I remove my data from Theia?
- Why is my phone showing a black screen when using Quick Photo?
- How to Edit a Food or Activity in your Theia App
- Location tracking is not a part of Theia Health technology
- Why are There Blank Spaces in Glucose Data or GraphsTroubleshooting missing data in your glucose chart
- Switching From Libre Sensors to Dexcom Sensors
- "Share Data" Onboarding Step
- Getting Started with the Libre 2 Sensors
- Getting Started with the Libre 3 Sensors
- How do scores work?
- Getting Started with the Dexcom G7 Sensors
- Who is Theia Health Currently Servicing
- What are "Activities"?
- Sensor Replacement/Return PoliciesCan you help me get a replacement for a sensor that failed? Can I return the sensors Theia sent me?
- Theia Onboarding: Troubleshooting the "Share Data" Onboarding StepResolving an "Incorrect Username/Password" error message on step 5 of your Theia onboarding
- Theia Onboarding: A Video Guide to Completing Your OnboardingA walkthrough of steps 1-9 of Theia's CGM onboarding
