Choose How Your Customers Are Going To Pay for Theia Products
As Part of a Larger Package, Group Program or Subscription
Our most successful providers have integrated Theia as part of a larger offering, where the price of the continuous glucose monitors is included in the overall cost of the program. You accept payment from the client, and then purchase sensors on their behalf through Theia. The reason our providers have found this to be impactful is because the monitors validate the efficacy of your care plan with insights in real-time.
At Theia, we understand that keeping patients adhering to their care plans can be a challenge. We’ve built the product to positively reinforce the healthy behaviors associated with your care plan, creating sustainable change through real-time monitoring of biodata and nutrition. This data-driven validation of care plans has proven to greatly improve adherence to care plans and client satisification for providers who use Theia.
Given the length of your care plan, the required number of sensors may vary; however, we always suggest a 3-month program of sensor usage for the best results for you and your patients, as they will be able to track their improvements over time. Theia packages can be included in your program at cost or at a price point of your choosing. As a provider, you’ll have the option to pay for Theia products on behalf of your patients/clients if you choose.
Standalone:
Consider upselling CGMs or AI Nutrition with your other services, or marketing Theia directly to your existing patients/clients. These sales channels can effectively highlight the benefits of AI-powered meal tracking and real-time biodata, driving additional revenue to your practice.
Many of our existing partners have seen an increase in their ability to generate new sales as Theia offers proof of the benefits of your care program.
How to Have Clients/Patients Join Theia
There are 2 ways for clients/patients to join Theia, all of Theia Health's payment links accept all major credit cards and HSA/FSA cards.
Direct Them to Your Co-Branded Landing Page
2. Grab the applicable link to share with your clients/patients.
Invite Them to Theia
2. Use the “Invite New Client/Patient” button to send an invitation.
3. If you want them to pay for the invite, change the “Who is paying?” field to
“Client/Patient.” They will receive an invitation email to pay for and set up their account.
If you're inviting them to use AI Nutrition Standalone, you'll also have the option to use a seat via a checkbox at the bottom of the invite form (depending on your current provider plan and seat utilization).
How to Invite Managers to Theia
A manager in Theia is able to view client data, invite new clients to Theia, and will have access to the provider section of the Theia menu. On your invite to your managers, you can include a sensor order or AI Nutrition subscription, which can be paid for by your practice or by the manager themselves (or by using an AI Nutrition seat, where applicable).
Invite Them to Theia
2. Use the “Invite Manager” button to send an invitation.
3. If you want them to pay for the invite, change the “Who is paying?” field to
“Client/Patient.” They will receive an invitation email to pay for and set up their account.
How to Market Theia?
Promote Your Existing Program/Brand:
Let your clients know that you will be utilizing emerging nutrition and biodata technology to make informed decisions as part of your care plan. If you are incorporating Theia into your package, this is your best option.
Embed Co-Branded Landing Page on Your Website:
Offer your clients the ability to order Theia products via an embedded link on your website (available on your Sales page).
Email Marketing:
Educate your clients on the importance of improving metabolic health and how nutrition tracking and continuous glucose monitors are powerful tools to achieve this. Provide co-branded links for clients to order directly from.
Social Media Marketing:
Encourage clients to use Theia to empower their metabolic health improvement journey via social media posts and campaigns. Share your co-branded link in the bio of your account.
We have helpful marketing resources available for your convenience here.
What services does Theia provide vs what do I have to do on my own?
Theia does a majority of the heavy lifting for you when it comes to general support and setup, so you as the provider can focus on guiding the client on diet/lifestyle changes.
Theia DOES: | Your Health Care Business: |
| Guide your client/patient on diet/lifestyle changes |
How to Track Sales/Onboarding
Notifications - You will get notified via email/push whenever a client/patient purchases from your co-branded landing page.
Sales/Commission - Track your sales and the commissions you receive including business referrals. (Note this is only available to owners)
Onboarding - Track the progress of your clients with the onboarding report, as well as send reminders if they are stuck in the process of finishing set up.
Using Theia to Administer Care
Patient Support
Once a patient/ client has accepted their invitation to Theia we will be responsible for managing their experience with the continuous glucose monitor, or AI Nutrition standalone. This includes any applicable instructions and videos on sensor application, software education, technical/hardware support, and an overview of metrics and daily scores. We aim to take as much of the administrative burden of your plate as possible so you can focus on what you do best.
Email Support: [email protected]
Review Clients' Data:
Use Theia to view clients' data and reports, including key metabolic metrics such as average glucose levels, glucose spikes/ dips, fasting glucose, percentage of time spent within an optimal healthy range. We also offer reports for nutrition tracking, including calories logged, macros, and weight.
View the activities of your clients' logs and observe the corresponding effects these decisions had on their health. We've simplified establishing activity tracking behaviors by promoting the use of photos to capture activities and by sending push notifications when glucose begins to rise. Taking a photo is a widely adopted behavior and is much simpler than searching an extensive meal database for each individual meal component. Our AI Nutrition tool provides a powerful analysis of each meal photo or text entry to provide calories, macros, fiber, and micronutrients for meals logged in Theia.
See this guide for a comprehensive breakdown of how to administer care with Theia.
Ongoing Provider Support:
Theia is here to support any of your needs as a provider. We offer a dedicated account manager on our business and enterprise tiers, which includes enhanced support offerings. General support is available to any accepted Theia partner.
Need Help?
Our team is always glad to assist if you have any questions about integrating Theia into your practice. Our support team can be reached via [email protected] or through our messenger if you need any assistance!

