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Overview of Provider Onboarding

Congratulations and welcome to Theia!

Here we will outline the basics of Theia from a provider/practitioner perspective and the tasks required to complete your onboarding process.


Selecting a Plan

Our plans are designed to suit the needs of your specific business, whether you're just getting started or you're already well-established practice looking to accelerate your growth. You can view a breakdown of plan options and manage your plan at any time from the Billing/Plan section of the Theia menu.


Trying A Sensor For Yourself

At Theia, we strongly believe that providers administer the best care with Theia if they are also users. Consequently, we also recommend that providers try at least one sensor for themselves to further understand the client experience. We've designed Theia in a way that all providers are also users and you'll be able to purchase sensors/ additional sensors for yourself at any time.

Please note, that the sensors are prescription devices and cannot be purchased on your personal account to be provided to others. See this guide for inviting patients to your practice.


How to Have Clients/Patients Join Theia

There are 2 ways for clients/patients to join Theia, all of Theia Health's payment links accept all major credit cards and HSA/FSA cards:

Direct Them to Your Co-Branded Landing Page:

2. Grab the link to share with your clients/patients.
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Invite Them to Theia:

2. Use the “Invite New Client/Patient” button to send an invitation.

3. If you want them to pay for the invite, change the “Who is paying?” field to

“Client/Patient.” They will receive an invitation email to pay for and set up their account.

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Choose How Your Customers Are Going To Pay for Theia Products

As Part of a Larger Package:

Our most successful providers have integrated Theia as part of a larger package, where the price of the continuous glucose monitors is included in the overall cost of the program. Given the length of your care plan, the required number of sensors may vary; however, we always suggest a 3-month program of sensor usage for the best results for you and your patients as they will be able to track improvements their improvements over time.

Theia packages can be included in your program at cost or at a price point of your choosing. As a provider, you’ll have the option to pay for Theia products on behalf of your patients/clients if you choose.

At Theia, we understand that keeping patients adhering to their care plans can be a challenge. We’ve built the product to positively reinforce the healthy behaviors associated with your care plan, creating sustainable change through real-time monitoring of biodata. This data-driven validation of care plans has proven to greatly improve adherence to care plans for providers who use Theia.

Standalone:

Consider upselling CGMs with your other services or marketing Theia directly to your existing patients/clients. These sales channels can effectively highlight the benefits of real-time biodata and drive additional revenue to your practice. Many of our existing partners have seen an increase in their ability to generate new sales as Theia offers proof of the benefits of your care program.


How to Market Theia?

Promote Your Existing Program/Brand:

Let your clients know that you will be utilizing emerging biodata technology to make informed decisions as part of your care plan. If you are incorporating Theia into your package, this is your best option.

Embed Co-Branded Landing Page on Your Website:

Offer your clients the ability to order Theia products via an embedded link on your website.

Email Marketing:

Educate your clients on the importance of improving metabolic health and how continuous glucose monitors are a powerful tool to achieve this. Provide co-branded links for clients to order directly from.

Social Media Marketing:

Encourage clients to use Theia to empower their metabolic health improvement journey via social media posts and campaigns. Share your co-branded link in the bio of your account.


Enter Payout Details

Email our support team at [email protected] with your preferred method of accepting payments. We provide the following options:

  • PayPal

  • Zelle

  • Venmo

  • ACH/Wire


What's Next?

Review how to integrate Theia into your practice here.
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Need Help?

Our support team is available at [email protected] or via our messenger if you need any assistance!

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